FAQ’s
faq
Gift cards are emailed instantly to the recipient—usually within minutes of purchase.
Absolutely! Choose from our pre-set values or enter any amount you’d like.
Redeemable on any product or service at Luxoroart.ca.
Never, They never expire and carry no hidden charges.
Email us at info@LuxoroArt.ca or call 416-NEW-SIGN (416-639-7446) and we’ll let you know your remaining balance.
Yes—every sign and piece of art is proudly crafted in Canada.
Yes—every piece of art that require to be hung will come with a free installation template. (Click here to see the installation page)
All of our Art signs can be tailored to your exact dimensions. Contact us with your specs and we’ll make it happen.
Definitely! Send your artwork to info@LuxoroArt.ca for a free quote.
Yes, After approving your quote and deposit, we’ll send a digital proof. Please note that changes requested after your sign-off may incur extra fees.
We prefer high-resolution/vector formats: .plt, .eps, .pdf, .cdr, .tiff, .jpg, .ai, or .psd. Files from Word or PowerPoint often need to be redrawn for quality.
Yes, Please note: Website pricing applies to mail orders only.
Local pick-up is available. Once your order is placed, we will contact you as soon as your items are ready for collection.
✅ Pick-Up Location:
Luxoro Art
12 Margaret Ave.
Everett, Ontario L0M1J0
✅ Pick-Up Hours:
Monday – Friday 9:00 AM to 5:00 PM
Please call before Pickup to confirm your order is ready 416-NEW-SIGN (416-639-7446).
✅ Instructions:
Please bring your order confirmation (printed or digital) when you arrive. If someone else is picking up on your behalf, let us know in advance.
If you have any questions about local pick-up, feel free to contact us at 416-NEW-SIGN (416-639-7446).
Yes, some size and weight restrictions may apply. Email or call us to confirm for your specific order.
We ship via FedEx Ground, UPS, and sometimes Canada Post.
Let us know within 24 hours of delivery. Call us right away—or after hours, email photos and order details to info@LuxoroArt.ca —and we’ll sort it out.
Yes! Reach out at info@LuxoroArt.com or 416-NEW-SIGN (416-639-7446) to discuss pricing options.